Customer Relationship Management

CMS, CRM, and ERP: Understanding the Key Differences

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In today’s digital landscape, businesses rely on various software systems to manage different aspects of their operations. Three of the most common acronyms you’ll encounter are CMS, CRM, and ERP. While they often get mentioned together, they serve distinct purposes. This article will explain what each system is, how they differ, and how they can … Read more

Navision CRM: Enhance Customer Management with Dynamics 365

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For businesses today, effective customer relationship management (CRM) is no longer a luxury – it’s a necessity. If you’re familiar with Navision, you might be wondering about its CRM capabilities. While “Navision” is the former name for what is now Microsoft Dynamics 365 Business Central, the core need to manage customer interactions effectively remains. This … Read more